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Shopify Support and Maintenance Services

Running a Shopify store doesn’t end with launching it; it also involves ensuring it is fast, secure, and properly optimized.

At Webspirit, we offer professional Shopify support and maintenance services to ensure your store runs smoothly, reliably, and efficiently, so you can focus on growing your business and increasing sales

Whether you’re a small Shopify store or an enterprise-level operation, our team handles every technical, security, and performance detail, letting you run a profitable store without stress.

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Trusted by Global Brands and Rated Among Top Shopify Agencies

Shopify merchants work with Webspirit because we make CRO simple, measurable, and sustainable.

  • Certified Shopify CRO & analytics specialists;
  • Over 200 successful Shopify projects;
  • Friendly communication and transparent reporting;
  • Proven frameworks for testing and measurable ROI;
  • A mindset for continuous improvement.

We act as your optimization partner, not just a service provider, a we focus on increasing your sales month after month.

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Innovative Solutions, Proven Success

Discover how we transform challenges into innovative solutions through our case studies.

  • Beauty

  • Clothes

  • Jewelry

Laptop with a frame of the homepage Glow's website built on Shopify
Beauty

Glow | Beauty Brand

Glow is an online store offering premium skincare products for a radiant complexion.

Glow Cosmetic Brand Pages Overview
Glow Cosmetic Brand Pages Overview
Essense Flow e-commerce website on shopify
Clothes

Essense Flow | Clothes

Essense Flow is a sportswear brand for yoga, Pilates, and stretching

Shopify website Essense Flow Clothes Brand website pages
Shopify e-commerce website pages
Jewerly

Velmare | Jewerly

Velmare is an online store selling jewelry made from natural pearls.

Our clients get results

“Redesign changed everything”

+100%
Conversion rate
+27%
Organic Traffic
+22%
Average Order Value

Working with Webspirit was seamless from start to finish. They understood our vision perfectly and turned it into a high-performing Shopify store that truly reflects our brand.
The new design and CRO strategy made a huge difference — our conversion rate doubled, organic traffic grew by 27%, and average order value increased by 22%. The store not only looks beautiful but finally performs the way we always wanted

Alex Brow Glow Cosmetic Brand

Glow Cosmetics Team, USA

Alex Brow

“Shopify was the best choice after WooCommerce”

+21%
Average Order Value
-16%
Bounce Rate
+19%
Checkout Completion

Working with Webspirit was an incredible experience. Our old WooCommerce store felt outdated and difficult to manage, but they guided us through the full redesign and Shopify migration seamlessly. The new site is fast, beautifully designed, and optimized for sales — our customers love the improved navigation and product recommendations. We’ve already noticed a big difference in conversions and engagement.

Katrin Jones Essense Flow USA

Essense Flow, USA

Katrin Jones

"Shopify gave us a lot of options to scale our store"

+23
Average Order Value
-12%
Bounce
+18%
Checkout Completion

During the design and development process, we added numerous compelling features to the website to increase conversions and the average basket value per purchase. These simple ideas are already yielding results. Shopify is very flexible and integrated with all of our services. We were very pleased with our work with the Webspirit team.

velmar's owner

Velmar, USA

Katrin Jones

Why Shopify Support and Maintenance Is Essential?

A well-designed Shopify store can still have issues that adversely affect user experience, sales, and reputation. Without proper support and maintenance, stores risk: 

  • Slow page loading and poor performance;
  • Technical errors such as broken links or app conflicts;
  • Security breaches and potential customer data loss;
  • Decreased conversions due to outdated design or checkout problems;

A professional Shopify support agency like Webspirit must be proactive in managing these risks, ensuring your store runs efficiently, securely, and profitably.

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Our Award-Winning
Shopify Experts

Behind every successful project stands a dedicated Shopify development team—designers, developers, and strategists who live and breathe eCommerce. We’ve been recognized as an award-winning Shopify agency for our creative approach and technical expertise.

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How a Shopify Support Agency Can Help?

Partnering with an expert agency ensures 24/7 monitoring, fast problem resolution, and ongoing optimization. Our Shopify support and maintenance services include:

Technical Troubleshooting

Quick resolution of problems like plugin conflicts, broken links, theme errors, or checkout problems to prevent lost sales and poor user experience.

Store Updates

Keep your themes, apps, and integrations up to date to maintain compatibility, speed, and security.

Security Monitoring

Our proactive security checks ensure your customer data and payment information are safe and your store is protected from malware, hacks, and other vulnerabilities.

Performance Optimization

Optimize page speed, images, scripts, and layout for a seamless shopping experience and even higher conversion rates.

Backup & Recovery

Regular store backups and quick restoration on occasions where there are accidental deletions or technical failures.

Feature Enhancements

Addition or improvement of functionalities that positively affect the user experience, increase average order value, and support business growth.

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Why Choose an Agency Instead of Doing It Yourself?

Webspirit has proven CRO strategies that help Shopify brands grow faster. They include:

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Webspirit Small logo Expertise and Experience

Avoid mistakes that may cost you dearly by recruiting professional guidance.

Webspirit Small logo 24/7 Monitoring and Support

Never worry about downtime, errors, or performance issues.

Webspirit Small logo Proactive Maintenance

Prevent technical issues before they impact sales.

Webspirit Small logo Time-Saving

Focus on marketing, products, and customers, not technical troubleshooting.

Keep your Shopify store running smoothly, securely, and profitably

Request a free consultation and let our experts manage your Shopify store so you can focus on growth and sales!

Book a free consultation!

Webspirit Agency’s Checklist: How to Improve Conversion on Your Shopify Plus Website

Conversion Rate Optimization (CRO) is at the heart of every high-performing Shopify store. Here’s our Shopify CRO framework that helps clients boost sales by up to 50%.

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Technical Optimization

The foundation of every high-performing website.

Make sure your store runs fast and flawlessly on every device.

Checkpoints:

  • Fast page loading (under 2 seconds)
  • No broken links or missing images
  • Optimized high-quality visuals
  • Responsive layout for desktop, tablet, and mobile
  • Compressed scripts and images for speed

Tip: Use tools like Google PageSpeed Insights, and Shopify Analyzer to spot issues before they affect conversions.

Analytics

You can’t improve what you can’t measure.

Track every click, scroll, and purchase to understand how users interact with your store.

Checkpoints:

  • Install Google Analytics 4 (GA4) for data tracking
  • Connect Google Tag Manager (GTM) for event tracking
  • Add Hotjar or Microsoft Clarity (free forever) for heatmaps and session recordings
  • Track key funnels: product views → add to cart → checkout → order completion

Tip: Review analytics weekly to find friction points in your checkout or navigation flow.

Optimize Product Pages for Conversions

Your product page is where customers make their final decision — make it count.

Checkpoints:

  • Clean layout with high-quality images and zoom
  • Clear product title, price, and sizes/measurements
  • Add urgency and trust elements:
    • Countdown timers (“Offer ends soon”)
    • Low-stock alerts (“Only 3 left in stock”)
    • Social proof or review widgets
  • Add bundle builders and “Complete the Look” recommendations
  • Showcase shipping info, return policy, and trust badges

Tip: Test your layout regularly — even small design tweaks can increase conversions by 10–20%.

Smooth Checkout Process

Make the path from product to purchase as frictionless as possible.

Checkpoints:

  • Minimize checkout steps (avoid multi-page flows)
  • Ask for only essential information
  • Offer multiple payment options (Shop Pay, Apple Pay, PayPal, credit card)
  • Display order summary and shipping cost upfront
  • Add trust signals like SSL, badges, and refund guarantees

Tip: Shopify’s native one-page checkout already converts better than most platforms — keep it simple and distraction-free

On-Page and Off-Page SEO

Make your store discoverable and trustworthy.

On-Page SEO:

  • Optimize titles, meta descriptions, and headings (H1–H3)
  • Use long-tail keywords related to your products
  • Compress images and include descriptive alt text
  • Build internal links between products and collections

Off-Page SEO:

  • Get backlinks from guest posts, directories, or influencer mentions
  • Maintain Google Business Profile if applicable
  • Collect authentic customer reviews to build domain trust

Tip: SEO and CRO work hand-in-hand — the traffic you attract should convert easily once it lands on your site.

Personalization and A/B Testing

Data-driven personalization builds stronger engagement and higher conversions.

Your customers are not all the same — personalize their journey based on behavior, location, or interests.

Checkpoints:

  • Use Shopify Flow or Shopify Scripts to personalize discounts, banners, or messages (e.g., “Welcome back!” or “Free shipping for California orders”).
  • Set up A/B tests for product images, CTAs, headlines, and banners to discover which versions convert best.
  • Segment visitors by traffic source or returning users to tailor homepage offers or popups.
  • Offer personalized product recommendations using browsing history or order data.
  • Display local currency, language, and delivery info dynamically.

Tip: Use tools like Google Optimize, Optimizely, or ConvertFlow for experiments and Shopify’s native customer segments to personalize experience — continuous testing leads to compounding conversion gains.

Email, Retention, and Post-Purchase Optimization

Your job doesn’t end when a customer buys — it starts there.

Retention-focused CRO ensures buyers become repeat customers.

Checkpoints:

  • Implement automated post-purchase flows (thank-you email, review request, product-care tips).
  • Send abandoned cart reminders within 1–3 hours of drop-off.
  • Create personalized email campaigns for bestsellers, new drops, and exclusive offers.
  • Offer loyalty points or referral discounts for returning customers.
  • Use dynamic cross-sell emails (“Complete your set” or “You may also like”).
  • Optimize email templates for mobile — over 70% of users check email on their phones.

Tip: Use Klaviyo, Omnisend, or Brevo for automated flows and tracking. Email-based CRO can increase lifetime value (LTV) by up to 30% with minimal extra ad spend.

Get In Touch With Our Shopify Experts

Share your goals — we’ll turn them into a custom Shopify solution that grows with your brand.

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Common Questions About Shopify Support and Maintenance

Can I maintain my Shopify store myself?

While basic maintenance is possible, professional support ensures correct handling of technical issues, security, and updates, hence, saving you time and preventing mistakes that can cost you dearly.

What happens if my store crashes?

Webspirit minimizes downtime and lost sales by providing backup and recovery services to quickly restore your store.

How often are updates applied?

We schedule regular updates for themes, apps, and integrations while ensuring full compatibility and minimal disruption.

Can you implement new features on my store?

Yes! We handle feature enhancements, UX improvements, and customizations to boost performance and conversions.